Our qualified/experienced Server Support Team, with their excellent communication skills and quick issue resolution capabilities, ensure that you have a distinct advantage over your competitors.
Since we are available 24/7, you can choose the timeslots that our staff members need to work for. We provide service for the following time slabs : - 8 hours, 12 hours, 16 hours and 24 hours a day. (Any time you need, you can count on us)
For every ticket that we receive, an initial response is provided within 30 minutes. We commit ourselves to resolve 90% of the issues within 6 hours.
When you partner with ServerBees, you can be sure to get access to the best breed of support engineers. All of our support team members are well trained and highly qualified with MCSE/RHCE/CCNA/CCNP.
All services are documented, contracts are well maintained, organised and clear. We leave no space for ambiguity.
You remain in control of the team at all levels of support, even though we take care of the day-to-day management part.
Linux Support
ServerBees team has several years of experience of providing support for Linux Servers/environments. Our support services are a great addition to your services and lets you provide excellent quality to your customers. Our Linux support services assist organizations to reduce costs through increased server reliability. We provide a range of Linux Support related services:
- Amazon EC2: Elastic Computing Cloud - New wave in Server Technology.
- Amazon S3: Simple Storage Solution - New Trend in on line storage.
- Nirvanix: An emerging technology in on line storage for high volume of Data.
- Apache: Installing maintaining and optimizing web servers, virtual hosting. Load managing, Mod Security-the firewall for Apache with minimum set of rules.
- Qmail: Worldwide using popular mail server- installing maintaining with vpopmail and MySql support.
- Scripting: Bash scripting for Automation of MySQL, Mail, Data Backup.
Firewall: Worlds widely using firewalls Endian, PfSense, IP tables, TCPWrappers
- Security: SSH securing, securing temporary directories,
Spam Assassin: Installation and Optimization of Spam Assassin
- Transparent Proxy: Setting up of transparent proxy for internet connection sharing.
- Bugzilla: The bug tracking system for open source community.
- Kernel upgrades
- Maintaining VOIP: Installation, Configuration and customization of Trixbox and Asterisk
- MySQL: Installing and optimization of MySQL server.
- Replication of MySql 4 and 5 Data farm Monitoring: Monitoring large clusters using Scripts and Nagios.
- Control Panel: Direct Admin, Plesk, CPanel.
- Antivirus: Installation and updation of Antivirus software ClamAV, McAfee Linux shield
- Installation, Optimization, Securing, monitoring large Data Centers.
- Dedicated/Part time system administration
- Emergency Backup and Migration Works
- Security updates for server software
- PHP configuration, update and installations with options like GD,Curl,etc.
- Correcting problems with critical services Web Server, Mail Server, SQL,
- FTP, Control Panel.
- LAN - Local Area Network. Network Load Sharing, Load Balancing etc.
Please Contact Us for a quote.
Company Overview
ServerBees is a division of BlueLabs Technology Solutions, a technology driven IT services provider with excellent track record in achieving customer satisfaction.
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Why Outsource?
Are shrinking budgets, expensive workforce and never ending demands of customers driving your performance stats haywire?
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Why Serverbees?
Outsourcing is somewhat inevitable these days. The only concern for the companies is to identify the correct outsourcing partner.
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