Our qualified/experienced Server Support Team, with their excellent communication skills and quick issue resolution capabilities, ensure that you have a distinct advantage over your competitors.
Since we are available 24/7, you can choose the timeslots that our staff members need to work for. We provide service for the following time slabs : - 8 hours, 12 hours, 16 hours and 24 hours a day. (Any time you need, you can count on us)
For every ticket that we receive, an initial response is provided within 30 minutes. We commit ourselves to resolve 90% of the issues within 6 hours.
When you partner with ServerBees, you can be sure to get access to the best breed of support engineers. All of our support team members are well trained and highly qualified with MCSE/RHCE/CCNA/CCNP.
All services are documented, contracts are well maintained, organised and clear. We leave no space for ambiguity.
You remain in control of the team at all levels of support, even though we take care of the day-to-day management part.
Per Hour / Single Project Plan
Single Project Server Support Plan
We offer our support services in the form of pre-defined tasks. In this plan the project estimate is prepared based on the requirement. And after the estimate is approved the project takes off. The cost and time required for the task will depend on the project.
Per Hour Sever Support Plan
This plan is most suited for companies which require small tasks to be completed by efficient support engineers. Through the Per Hour plan clients can get access to experts for web server administration jobs like one-time server setup, server audit, server configuration, etc. Some of the basic features of the plan are given below:
The rates per hour are fixed and the client will have the option to buy a particular slab and use it for an entire month. The Per Hour plan is assigned to Level 2 Engineer the clients can directly communicate with the expert through IM or email.
- Server optimization
- OS upgrades
- Back-up restoration after crash
- Server Hardening – security audit and firewall implementation
- VPS administration
- Setting up Exchange Server
- Setting up of new server or migrating Servers etc
Please Contact Us for a quote.
Company Overview
ServerBees is a division of BlueLabs Technology Solutions, a technology driven IT services provider with excellent track record in achieving customer satisfaction.
Learn More
Why Outsource?
Are shrinking budgets, expensive workforce and never ending demands of customers driving your performance stats haywire?
Learn More
Why Serverbees?
Outsourcing is somewhat inevitable these days. The only concern for the companies is to identify the correct outsourcing partner.
Learn More