Creating Advantage

Our qualified/experienced Server Support Team, with their excellent communication skills and quick issue resolution capabilities, ensure that you have a distinct advantage over your competitors.

Round the clock support

Since we are available 24/7, you can choose the timeslots that our staff members need to work for. We provide service for the following time slabs : - 8 hours, 12 hours, 16 hours and 24 hours a day. (Any time you need, you can count on us)

Quick Response Time

For every ticket that we receive, an initial response is provided within 30 minutes. We commit ourselves to resolve 90% of the issues within 6 hours.

Qualified Expert Support

When you partner with ServerBees, you can be sure to get access to the best breed of support engineers. All of our support team members are well trained and highly qualified with MCSE/RHCE/CCNA/CCNP.

Highly transparent Procedures

All services are documented, contracts are well maintained, organised and clear. We leave no space for ambiguity.

Total Control

You remain in control of the team at all levels of support, even though we take care of the day-to-day management part.

Per Ticket Server Support Plan

Our Per Ticket Plan is most suitable for the start-up hosting companies where the ticket volume is fairly low. Under this plan, customers can purchase bundles of tickets depending upon their requirement. There are no limitations on the number of servers or number of domains on each server.

The different plans on offer are :
Plan A : Minimum purchase of 100 tickets
Plan B : Minimum purchase of 500 tickets
Plan C : Minimum purchase of 1000 tickets

The validity period for each purchased bundle is two months. Currently this plan offered upon arrangement only, please Contact Us for further information.


Per Server Support plan

Please Contact Us for a quote.
Overview Infrastructure Team