Our qualified/experienced Server Support Team, with their excellent communication skills and quick issue resolution capabilities, ensure that you have a distinct advantage over your competitors.
Since we are available 24/7, you can choose the timeslots that our staff members need to work for. We provide service for the following time slabs : - 8 hours, 12 hours, 16 hours and 24 hours a day. (Any time you need, you can count on us)
For every ticket that we receive, an initial response is provided within 30 minutes. We commit ourselves to resolve 90% of the issues within 6 hours.
When you partner with ServerBees, you can be sure to get access to the best breed of support engineers. All of our support team members are well trained and highly qualified with MCSE/RHCE/CCNA/CCNP.
All services are documented, contracts are well maintained, organised and clear. We leave no space for ambiguity.
You remain in control of the team at all levels of support, even though we take care of the day-to-day management part.
VPS Administrative Plans
Virtual Private Server is the emerging trend in the hosting industry as it combines the flexibility of a dedicated server as well as the cost-effectiveness of shared hosting. Even though the different users share the system hardware resources, since the file system is fully partitioned, VPS guarantees consistent up-time. Providing support for VPS is not an easy task, as the service is provided through the web, it requires specialized knowledge. Our support engineers are adept in handling and resolving technical problems unique to VPS.
ServerBees offers VPS administration support services and acts as your support team. We handle Level 1 and Level 2 tickets and handle issues occurring in the VPS node.
Plan Features:
- Technicians experienced in Virtuzzo, VMWare, Xen etc.
- Main Node , VPS Node Management and reboots
- 1 hour response time
- Expertise in handling VPS Load issues, VPS node creation, VPS resource allocation and issues with features in the control panel
- We have a proven track record in providing outsourced support for Linux Virtual private server (VPS) or Virtual Dedicated Server (VDS)
Please Contact Us for a quote.
Company Overview
ServerBees is a division of BlueLabs Technology Solutions, a technology driven IT services provider with excellent track record in achieving customer satisfaction.
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Why Outsource?
Are shrinking budgets, expensive workforce and never ending demands of customers driving your performance stats haywire?
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Why Serverbees?
Outsourcing is somewhat inevitable these days. The only concern for the companies is to identify the correct outsourcing partner.
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