Creating Advantage

Our qualified/experienced Server Support Team, with their excellent communication skills and quick issue resolution capabilities, ensure that you have a distinct advantage over your competitors.

Round the clock support

Since we are available 24/7, you can choose the timeslots that our staff members need to work for. We provide service for the following time slabs : - 8 hours, 12 hours, 16 hours and 24 hours a day. (Any time you need, you can count on us)

Quick Response Time

For every ticket that we receive, an initial response is provided within 30 minutes. We commit ourselves to resolve 90% of the issues within 6 hours.

Qualified Expert Support

When you partner with ServerBees, you can be sure to get access to the best breed of support engineers. All of our support team members are well trained and highly qualified with MCSE/RHCE/CCNA/CCNP.

Highly transparent Procedures

All services are documented, contracts are well maintained, organised and clear. We leave no space for ambiguity.

Total Control

You remain in control of the team at all levels of support, even though we take care of the day-to-day management part.

Need for Outsourcing?

Are shrinking budgets, expensive workforce and never ending demands of customers driving your performance stats haywire? Outsourcing non-core activities to a dedicated company is a winning strategy that allows you to refocus on critical business goals, new product/service launch, and innovation; basically outsourcing lets you focus on what really matters. By leveraging the skill sets and experience of a dedicated provider, you can:

  • Reduce and control operating costs
  • Easily ramp up and down resource strength
  • Improve resource availability through time zone advantage
  • Get access to highly advanced technologies
  • Improve operational performance
  • Meet talent shortages
  • Free internal resources for core activities
  • Invest more on profitable activities
  • Share and manage risks more efficiently

Web Hosting Support Outsourcing

Outsourcing of web hosting support is becoming common and many companies use this method to cut down their expenses. Outsourced support is a very effective way to cheaply expand your hosting support team, through this you can get access to certified engineers round-the-clock, reduce administrative costs and enhance customer satisfaction. ServerBees provides technical support, server administration, server security and remote management for both Linux and Windows servers.

ServerBees has an excellent team of Support Engineers who are certified professionals with several years of experience in the web hosting services sector. We follow best practices and our team members have excellent track record in resolving issues within speculated time. Unlike some support companies, ServerBees has a proactive approach; we try to identify an impending problem even before it causes trouble and take necessary action to avoid issues as far as possible.

Please Contact Us for a quote.

Overview Infrastructure Team