Our qualified/experienced Server Support Team, with their excellent communication skills and quick issue resolution capabilities, ensure that you have a distinct advantage over your competitors.
Since we are available 24/7, you can choose the timeslots that our staff members need to work for. We provide service for the following time slabs : - 8 hours, 12 hours, 16 hours and 24 hours a day. (Any time you need, you can count on us)
For every ticket that we receive, an initial response is provided within 30 minutes. We commit ourselves to resolve 90% of the issues within 6 hours.
When you partner with ServerBees, you can be sure to get access to the best breed of support engineers. All of our support team members are well trained and highly qualified with MCSE/RHCE/CCNA/CCNP.
All services are documented, contracts are well maintained, organised and clear. We leave no space for ambiguity.
You remain in control of the team at all levels of support, even though we take care of the day-to-day management part.
Windows Support
ServerBees team has a good track record in providing support for Windows Servers/environments. Infact many of our support experts are Microsoft certified engineers who have hands-on experience in Windows Support. Through our experience we help you in reducing the cost of Support services. Our Windows support services assist organizations to re-focus of core activities through increased server dependability and usability. We provide a range of Windows Support related services:
- Maintaining Database (MS SQLServer2005, Oracle 10G, Postures) - Installation, Configuration, Database creation, User creation, User rights, backup, restore, etc.
- Updating Patches and Service Packs on Servers - Windows service packs, Critical updates, Virus Definition updates, etc.
- Maintaining/Monitoring Data center - Server monitoring using tools like uptime software.
- Hosting Websites for different clients
- Virtualization - Server virtualization
- VOIP Upgrading and adding add-ons
- Backup and recovery - Expertise in Disaster Recovery/Backup software like Veritas Backup exec
- RnD in new Software and Technologies
- MySQL -- Installing and optimization of MySQL server
- Replication of MySql 4 and 5
- Data farm monitoring- Monitoring large clusters using Scripts and Nagios
- Control Panel – Direct Admin, Plesk, CPanel
- Antivirus -- Installation and updation of Antivirus software ClamAV, McAfee Linux shield
- Installation, Optimization, Securing, monitoring large Data Centres
- Dedicated/Part time system administration
- Emergency Backup and Migration Works
- Security updates for server software
- PHP configuration, update and installations with options like GD, Curl etc.
- Correcting problems with critical services Web Server, Mail Server, SQL, FTP, Control Panel, etc.
- LAN - Local Area Network. Network Load Sharing, Load Balancing, etc.
Please Contact Us for a quote.
Company Overview
ServerBees is a division of BlueLabs Technology Solutions, a technology driven IT services provider with excellent track record in achieving customer satisfaction.
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Why Outsource?
Are shrinking budgets, expensive workforce and never ending demands of customers driving your performance stats haywire?
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Why Serverbees?
Outsourcing is somewhat inevitable these days. The only concern for the companies is to identify the correct outsourcing partner.
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